COMMONLY ASKED QUESTIONS

FAQ

COMMONLY ASKED QUESTIONS

FAQ

Cosmetic insurance is crucial to ensuring your continued success as an aesthetic practitioner or surgeon. If things go wrong and you haven’t secured adequate aesthetic insurance, then you will be personally liable for any compensation claims made against you, as well as any legal fees. Insurance for cosmetics ensures that you are not alone when things go wrong, meaning that you can focus on what you’re best at, while Cosmetic Insure takes care of the rest.

Without aesthetic insurance, you risk losing your reputation, bank balance and even your business! As with anything, there is always a small chance that things could go wrong. Although you inform clients of any risks beforehand, any aesthetic practice could result in unintentional issues. Here at Cosmetic Insure, we can protect you in the event of a mishap by providing experience, knowledge and support to ensure the best outcome for you and your business whether you are at fault or not.

If a client makes a claim against you, you will need to defend this claim – but this will take time, effort and money. Of course, it will also result in a great deal of stress, so let a cosmetic insurance company take the hassle out of defending a claim so that you can focus on what matters to your business.

The type and level of cover you require will depend upon the treatments you offer clients and whether or not you require individual cosmetic insurance cover or business cover as well. At the very least, you should purchase medical malpractice cosmetic insurance, which will cover you in the event of a client’s injury, illness or death. A second necessary type of insurance for an aesthetic practitioner is public liability insurance, which covers accidents at your clinic, e.g. slips and trips, and if you visit clients in their own homes. Cosmetic Insure also offers a range of aesthetic insurance products helping to cover the equipment you use and any staff which you employ.

Cosmetic Insure are in a fantastic position to provide you with optimum coverage at competitive prices. So, to find out what kind of insurance will be most suitable for your circumstances, speak with one of our sector specialists today by calling 0345 600 8288 or sending us a message via our contact form.

Yes, your Medical Malpractice policy covers you to provide your treatments anywhere in the UK.

Yes, you are covered to treat any area subject to you having completed your third party, face to face training, this does have exclusions such as breast, buttocks and genitalia. However, if this cover is required we can refer this to the insurers.

Yes, you are covered to treat any area subject to you having completed your third party, face to face training, this does have exclusions such as breast, buttocks and genitalia. However, we may be able to offer cover for these areas subject to an additional premium. 

Yes, subject to certain criteria and to you prescribing to medical professionals only.

No, we cover medical professionals only.

We have the facility to hold cover from the day cover is requested. Confirmation can be sent in writing on the same day.

No, the policy doesn’t cover refunds. However our Medico-Legal team are available 24-7 to provide advice on handling complaints before they result in a claim.

Yes, however maintaining cover for a full year will entitle you to free run-off cover for a minimum of 3 years provided you meet the insurer’s criteria. For example, in respect of death, maternity, retirement and permanent disability.

Policies are underwritten on a claims-made basis.

Therefore, cover must be in force at the time a claim is notified in addition to when the incident happened, for indemnity to be provided. It is therefore very important not to have any breaks in cover or cancel your policy without discussing your options with ourselves.

It is good practice to notify us of any complaint or expression of dissatisfaction, as we will be able to provide advice on mitigation of any further loss and how to improve risk management.

There are no conditions, restrictions or exclusions in our policy wordings that prevents our clients from performing corrective procedures to other practitioners‘ poorly performed work.

Of course practitioners should be fully trained and insured for the corrective procedure given and in the instance of using hyaluronidase it should be listed on your policy schedule treatment list, alongside your other treatments and products used.

If you do decide to get involved with a correction we would always advise that you obtain full disclosure, full and complete consent forms and take as many before and after photographs as possible. If the corrective procedure does not end well or an infection occurs, there is a chance that you could be dragged into a claim that you and your insurers find it difficult to extrapolate you from.

This would of course have implications on your own claims history, not to mention the time.

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